Category Archives: rent debt collection

Property Fraud: hints and tips on how to protect yourself

As you are probably aware property fraud is increasing.

In December 2015, the Daily Mail featured an article written by Mr Hastings in which is describes how his wife’s house has been “sold” from beneath her to an unwitting purchaser.

Mr Hasting’s wife, Penny has been letting a property via an agency.  Her previous tenants had moved out in June 2015 and the agents told her they had found a replacement.  His name was Kevin Hafter, though this appears was a stolen identity.

The agents said that his reference, provided through a credit referencing agency, were deemed as acceptable.  He declared an annual income of £110K, paid the deposit and collected keys at the end of the month.

As soon as “Mr Hafter” took possession of the property it was apparently placed on the marked with the estate agents, Foxtons of Fulham Broadway.  “Mr Hafter” claimed to be acting on behalf of the owner – Penelope Hastings – who he said lived in Chicago.

Mr and Mrs Hastings learned that a women from Catford in London, had changed her name to “Penelope Hastings” by deed poll, and had obtained a passport declaring her to be Penelope Hastings.  However it appears that just a photocopy of the document has been sufficient to sell the property.

After a price had been quickly agreed with a keen purchaser a firm of licensed conveyancers acted for the alleged seller, and the full asking price of £1.35 million was handed over.

The good news for Mrs Hastings was that the Land registry, suspicious that something was amiss, declined to register the sale, so she was still the owner.  Unfortunately, for the would be purchaser though, the money disappeared without a trace.

Free service available for property owners and landlords

In order to try and prevent property fraud, the Land Registry has a free service which owners of properties can sign up on line, free of charge, up to 10 properties to have alerts sent to a registered email address, when anything happens with their property at the land registry.

We strongly recommend that all property owners sign up to this free land registry service for all the properties which you own so that you can receive alerts from the land registry.   We cannot guarantee that fraud can be prevented by using this service but it is one step further to try and prevent fraud especially on buy to let properties.

The link to go on to sign up on


Other forms of help available to property owners

Also Countywide Legal Indemnities are now offering an indemnity policies for purchasers and lenders starting from £70.00 which covers homebuyers and lenders against losses arising from property fraud.

Please all be extra diligent about your buy to let properties.

Landlords: Need help with rent debt collection?

Renting property is a business, so it comes owning property comes with its own risks. One of the most common risks is tenants not paying rent therefore rent arrears or rent debt increasing.

Do you need help with rent arrears recovery? Are you looking for a rent debt collection agency?

Tenant Debt Recovery Agents is expert in recovering rent arrears and can help with all property matters.

Contact us to see how we could help get your rent back on track and into your bank account!

Who is Sutherland & Co

Sutherland & Co Law Limited are a firm of Solicitors formed in 2016 by Caroline Sutherland and Mark Appleyard who are Lawyers, and bring together over 50 years’ experience between them in the legal sector.  Both have worked for established city law firms and have brought their wealth of knowledge and experience together to provide unique legal services to the public and businesses.

Sutherland & Co are a friendly, modern and approachable law firm specialising in various areas of law.  They understand the need for providing “jargon free” legal advice, a personal service and an understanding approach with competitive legal fees.

Sutherland & Co believe that clients should always be their main priority to help them achieve their goals, no matter what they are.

Author: Caroline Sutherland, Solicitor @Sutherland & Co Law Limited

5 reasons to use a good rent debt collection agency

Rent arrears recovery has become increasingly difficult in the last few years and the trend does not seem to stop anytime soon.
New rules and regulations are coming to force all the time to ensure tenants are treated fairly and the rules for property safety and tenancy agreements tighten.
Thus, landlords find it more and more difficult to recover rent debt by themselves and therefore they are at risk of spending valuable time and money without getting the desired result: the collection of the rent debt.
A good rent debt collection agency can save a lot of time and more importantly money when dealing with tenants not paying rent.
The below guide provides 5 simple reasons to use a good rent recovery agency.

1. Ensure proper documentation is in place

Without the proper documentation in place (such as a sound tenancy agreement, with all the required details in, the protection of the deposit – if any -, existence of a guarantor, so on), landlords would just waste their time and money chasing missing rent.
The current legislation is very clear and no court would give a decision in the favour of the landlord if proper documentation is not in place.

2. Do it by the book

A good rent debt collection would know all the rules and regulations that a landlord looking to recover rent debt must follow so the rent debt has the highest possible chance to be recovered.
One simple mistake can cost a landlord weeks in chasing rent debt collection (as well as money, of course) with no result.
Landlords chasing tenants for rent recovery must make sure that everything in the process is done by the book.

3. Serve section 8 and Section 21 correctly

Sometimes the rent arrears are so big that the landlord decides to repossess the property. Once again, if the rules are not followed in their spirit and their letter, there is a high risk of tenant eviction being ruled against in a court of law.
Just one example: there is a minimum period of rent arrears required by law (period calculation differs depending on how the tenancy agreement is set) in order to be able to serve Section 8. If the period is incomplete, even if by just one day, the judge may very well make the decision against the landlord’s desired outcome.
There are also rules for serving the notice and how the number of days are calculated. If in doubt, check with a solicitor or with an agency specialised in rent debt collection.

4. Guide throughout the process

Rent debt collection can be a drain on anyone’s resources and energy, especially for someone not familiar with the process.
A good rent arrears recovery agency will always guide you through the jungle of rent debt recovery process and will provide you with the most efficient way of moving forward.
Most importantly, a good rent debt collection agency will always tell you in advance if there is little chance of recovering your rent debt, so you do not waste time and more importantly, more money in a process with little chance of success.

5. Save money by using right procedure at the right time

Different stages of rent debt require different approaches. Sometimes a simple call or letter may resolve the situation.
Unattended however, the tenants not paying rent will continue to do the same, which is not paying rent and situation can very soon get out of control.
Rent debt collection does not need to be expensive. Used wisely, the results are extremely positive and rent arrears are collected in full.
Thus, using a rent debt collection agency can save landlords time and money.

Rent debt collection: Rent Recovery at Its Best

TDR (Tenant Debt Recovery) is providing rent debt collection services, as well as property repossession through serving Section 21 and Section 8 notices.

TDR is working with the landlord’s point of view in mind at all times and it provides guidance throughout the whole process in a manner that is expected by all landlords.
The focus of our rent debt collection process is speed and accuracy, focused on the main result: collecting the rent arrears, repossessing the property and ultimately, giving the landlord peace of mind.

If you are a landlord dealing with rent debt and tenants not paying rent and if you are looking for a good and efficient rent debt collection agency, why not give us a call or contact us on

Why did we start the Tenant Debt Recovery Agents?

Rent arrears recovery has become an increasing issue in the current economic climate, with more and more landlords chasing delayed rent payment. Sometimes, it may be a simple delay, depending on current circumstances of the tenant. Most often however, these slight delays can turn into non-payments and not before long, landlords get into large rent arrears, in amounts of thousands, if not even bigger.

Recovering rent arrears – a more common problem than you may think

Recovering rent arrears is not an easy process and many landlords are in distress during the process of rent arrears recovery. According with the latest government and statistics, the Besides the financial strain rent arrears puts landlords in (due to mortgage payments, insurance, solicitors, so on), if not done right, the process of rent recovery can become very painful in a very short time.

The world of internet brings information at everyone fingertips. However most of the information available is rather confusing, conflicting and not easy to understand.

AT TDR we aim to bring light into the grey area of debt collection for landlords and we aim to work with landlords, letting agents and property managers to help them get rent payments back on track. We also aim to work with property owners and letting agents to recover possession of properties whenever necessary. aims to evolve to become a source of information for people looking for information on how to recover rent from tenants and related aspects of this matter.

If you or anyone you know is owning or managing one or more properties, feel free to mark this website as one of your main source of information relating to rent recovery

Team of TDR